[SHINHAN BANK]
Địa điểm làm việc: Chi nhánh Shinhan Bank Quận 7
Phúc lợi:
– 13th salary and Year-end Bonus Social Insurance and Healthcare Insurance Training and Development
– Base Salary: 6,000,000 – 10,000,000
Mô tả công việc:
– Handling inbound video calls to providing Shinhan’s customers with support and consultancy on bank products/service.
– Provide support and guidance of registering and utilizing Shinhan’s products/service to new customers via Mobile banking (SOL).
– Provide support and consultancy to Shinhan’s existing customers, identify customer needs so as to cross-sell bank products.
– Collect customer’s information, Identify customer demand before providing support/guidance of E-Credit products
– Ensure all the requests of customers are properly receive, process & feedback final result to customers within SLA.
– Ensure the Service level delivering an excellent experience to customers.
– Other tasks assigned by BOD
Yêu cầu công việc:
– Demonstrated commitment to customer service and attention to details
– Ability to work under high pressure
– Ability to work in shifts (including night shifts)
– Good interpersonal, negotiation, and presentation skills
– Relevant experiences (Financing/banking, CS) are preferred.
Nguồn : FB
Nguồn : FB
